If you run a business, having an online presence is crucial. But did you know that you donโt need a website to appear on Google search? With Google My Business (GMB) Profile, your business can show up when customers search for products or services you offer.
In this guide, weโll explain what Google My Business is, why itโs important, and how to set it up step by step.
What Is Google My Business (GMB) Profile?
Google My Business (now called Google Business Profile) is a free tool that allows businesses to appear on Google Search and Google Maps.
โ When someone searches for “restaurants near me” or “best web designer in Nairobi,” businesses with a Google My Business listing appear at the top of search results.
Example:
๐ Try Googling: โBest digital marketing agency in [your city].โ
Chances are, the businesses listed at the top all have Google My Business profiles!

Why Your Business Needs a Google My Business Profile
๐ Benefits of Google My Business:
โ Increases visibility on Google Search & Maps
โ Helps customers find your business location
โ Allows customers to contact you directly
โ Improves trust with customer reviews
โ Boosts local SEO & helps outrank competitors
Step-by-Step Guide: How to Set Up Google My Business
Step 1: Visit the Google Business Profile Website
1๏ธโฃ Go to Google Business Profile
2๏ธโฃ Click “Manage now”
Step 2: Enter Your Business Name
๐น Type your business name.
๐น If your business is already listed, claim it.
๐น If not, click “Add your business to Google.”
Step 3: Choose a Business Category
๐น Select a category that best describes your business.
๐น This helps Google show your business to the right customers.
๐ Example:
โ If you own a restaurant, choose “Restaurant”.
โ If you offer website development, select “Web Designer”.

Step 4: Add Your Business Location (If Applicable)
๐น If you have a physical store, enter your business address.
๐น If you donโt have a physical location but serve customers in a specific area, select “I deliver goods and services to customers.”
Step 5: Add Your Contact Information
๐น Enter your phone number and website URL.
๐น This makes it easy for customers to call or visit your website.
๐ Pro Tip: If you donโt have a website, you can create a free one using Googleโs website builder!
See why a website is better than social media.
Step 6: Verify Your Business
Google will ask you to verify your business before it appears in search results. You can verify by:
๐ฉ Postcard: Google mails a postcard with a verification code.
๐ Phone Call: Some businesses get instant verification via phone.
๐ง Email: Certain businesses can verify through email.
Step 7: Optimize Your Profile
Once verified, optimize your Google My Business listing by:
โ
Adding a business logo & cover photo
โ
Uploading high-quality images of your products/services
โ
Writing a detailed business description
โ
Posting updates, offers, or announcements
๐ Example: If you run a restaurant, upload photos of your menu, dishes, and ambiance to attract customers.
How to Maintain & Improve Your Google My Business Profile
๐ Keep your listing updated by:
โ Responding to customer reviews (both positive & negative)
โ Posting regular updates & promotions
โ Ensuring your contact details & business hours are correct
Businesses that actively update their Google My Business profiles rank higher and attract more customers!
Conclusion
A Google My Business Profile is a powerful (and free) tool to increase your visibility, attract more customers, and grow your business. If youโre not on Google yet, youโre missing out on potential clients!
๐ Need help setting up or optimizing your Google My Business profile? Contact DotCity Technologies International and letโs get your business listed today!
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